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Color Set
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67.649 Verifizierte Kundenbewertungen |
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I really loved the initial color, but faded to very copperyI would love to reorder, but with a color mixture having a lower copper percentage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not in loveI did like the packaging and the consistency of the product. The colour I did not like at all because it was just a jet black colour with no undertones. Although I mentioned I love coffee shades. Most importantly it has caused me a vulva infection which has never happened before with another dye. Whenever I shower it gets triggered. Never again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNayab - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Hello, PLEASE STOP/CANCEL the auto shipping!!! I did not request this serviceI had an allergic reaction! PLEASE STOP the auto refills!!! And I am also requesting a refund on the last order that I did NOT order. Please confirm receipt of this letter! I have called serveral to cancel and never got through! Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarcia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
way too expensivethis was very expensive for what it delivered. I received 2nd box and have no idea how to return, no links on website easily accessible to do so?? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - Thank you for reaching out! There are a lot of options for you with eSalon. If you decided to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Permanent Hair Colour Set Colour: Medium Blonde Strawberry 8GCThis colour was, I thought, OK at first but people have said it's far too bright for me. Also, it fades after a couple of washes with my roots coming through too quickly. Therefore I would like to cancel any future orders and unsubscribe. Cheryl Mason 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Cheryl! We are sorry to hear your colour didn't meet your expectations. Please check your emails, we got back to you to help you further. |
Une belle couleur vibranteUne magnifique couleur qui tient 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect matchThe slight adjustment to a lighter color was absolutely perfect. I am thrilled with how it turned out and I've received so many compliments from friends - both male and female. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color!Amazing color. I am so pleased! My hair is also super conditioned as well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Easy to useI have told all my friends about E- salon they love my color I was a blonde now a dark copper I love it 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur pas topMa couleur est trop rouge sur le dessus de tête je voulais un joli châtain avec des reflets naturelles 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBEATRICE M. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration ne réponde pas à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |