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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Best auburn color ever!Goes on evenly month after month, covers my white & gray so it looks auburn and not orange, and always has a healthy looking shine. Couldn't ask for more! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best by far!This is the best hair color I have ever used! I get compliments every day on how beautiful my hair is. This covers my grey and is so natural looking NO one knows I color my hair! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice colorMy eSalon custom color matched exactly the color I have been receiving at the salon and at a fraction of the price. I will be back. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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loved it..colored my hair even. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color but not enough coverageThis is my first time using esalon so I was nervous, especially with so many products in the box. But I read the instructions carefully and timed everything out exactly. I was exited to see the final product, which I was starting to love, except there was one huge problem, I had a bunch of random gray hairs still gray! I am in my mid 30s and was blessed with my first gray hair at 18 years old. So I dye my hair now to cover up the grays that appear in the front of my hair and part. I guess I was hoping for more gray coverage than what I received. I am super bummed. The reddish color is pretty but just not with some gray left in it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DarkerThis was darker than my usual colour and the roots seem to be coming through quicker. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacky - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
ProcedureVery much like the color,and was easy to apply, the only trouble I had was it did not wash out very well. Left my hair coated and sticky Used the whole packet of shampoo to try and remedy but took almost 3 days of waahes for it to feel like my hair again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not too happy this time around!I used my hair dye on Dec. 15 and I followed directions as I did the last 2 times. This time when I shampooed, conditioned it and then rinsed it all out it felt very matted. For the next 7 days I had to rinse it with water and used a comb to get all the product off. Never had a problem the last 2 times. Not sure I want to use this again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJune- Thank you for sharing your candid feedback with us. We’re sorry that your hair felt matted down after your application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and added a free order credit to your account in accordance with our Satisfaction Guarantee. We have also reached out to you with suggestions to resolve this issue. Again, we apologize that you were unhappy with your experience. |
Decided to discontinueI have used product for a while and love the color. However, over time I have noticed that my hair has thinned considerably. So, I've decided to discontinue using it and see if the thickness of my hair improves 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - Thank you for your feedback. We apologize for the disappointing circumstances. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Hair looks and feels badFirst $20 for one bottle is just to much, second it made my hair feel like straw and the conditioner you sent to help smelled so bad I was nauseous all day you claim a lot for the product but it's just not true at least the color was ok but not worth the problems I'm going back to the much Cheaper store bought color at least my hair feels better after I use it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDarlene - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |