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Color Set
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67.686 Verifizierte Kundenbewertungen |
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ColorLooks great. But faded faster then I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I'm delighted!The first order, ended up with a bit too much red. I sent photos and my colorist recommended changes which on the second color looked great! I am especially delighted with the shampoo and conditioner -- NEVER after a hair color experience in a salon did my hair come out so soft, smooth, and healthy! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Worst hair color I have ever used.Fumes burned my eyes. Formula burned my scalp and it is now peeling. Hair feels dry and some of it fell out. Darker than expected for light brown. Will never purchase again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Fading gray coverage at temples.Color looked great then faded at the temples, gray and resistant. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
didn't cover my greysswitching to a permanent color from a semi to see if that does the trick. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I have not used my last 2 ordersI have been sick and not able to use my last 2 orders! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color treatmentIt could be a shade lighter 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Not the exact colour I wantedFollowed the exact instructions which was easy. My hair has never been died before and it now feels in a nice condition but the colour went darker rather than lighter which wasn't what I asked for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great colorLoved it! It was perfect for me! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best Hair Color I have ever used!I love the hair color, it matches my hair really well. My hair never feels dry or damaged after using it. I don't think I will ever use a store bought color again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |