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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Not exactly rightWas not extremely happy with the color. I had asked before to make it more ash, bUT this time it was again not dark enough. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAllison - We’re sorry to hear that your color came out lighter than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Too RedIt was much too Red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Look better at picture givenIf you were in doubt as to the color the custumer wants please refer back to pictures or contact us. Not pleased. Not enough to cover all hair and its a drastic change and my hair feels horribly dry now. Not shiny. Very dull. Not salon quality to me. But did like the design of package and concept. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Super happy!Super satisfied with my color! Can't wait to be a long time customer! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Better than store bought!I have now colored my hair 3 times with eSalon product. Loving it. Appreciate the communication with the stylists about changes I may want. Great quality product! After coloring with store bought product, my head would be itchy for a week. With Esalon, none of that! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Lovely.Really love it... was bit wary using/ordering at first but nothing to worry about. Lovely colour and got loads of comments. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great product!Esalon is a great idea, great product, very easy to order and use! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color.Love the change I requested. It's just a little lighter and perfect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great productBeen using for a couple years now. Customer service makes any changes I want. Product is always as expected. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the resultsalmost 3 weeks ago I used my color for the first time and LOVE it. The color has not faded and covered my gray really well. So glad I found your company. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |