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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Very Easy to do myselfLoved all the steps and my hair felt very healthy, however, it was not as "Bright Radiant Violet" as I had expected. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGiselle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair copper red :(The color I ordered was supposed to be a medium ash blonde. It barely changed my ends and my roots turned copper red 😩😩😩 it’s awful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMadison- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
8 días para entrega!!!!Pedifo realizado 11/1, enviado 12/1... 20/1 no tengo nada... normal?? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Arantxa: Gracias por escribirnos. Sentimos mucho el retraso con la entrega de tu pedido. Te acabamos de enviar un email con todo tipo de detalles. |
too lightI will need the root touch up color darker next time. It was too light for my roots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wrong BaseI wanted to give this a higher rating. The stylist I spoke with seemed to be in point, unfortunately the base was not. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRegina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Como cambiar el colorEstoy tratando de csmbiar el color y la pagina no es de ayuda. Ni te deja ajustar o cambiar a un nuevo color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - Gracias por tus comentarios. Una disculpa por tu experiencia que tuviste. Constantemente nos esforzamos por mejorar nuestro servicio y productos, y verdaderamente tomamos en cuenta los comentarios de nuestros clientes. |
Didn’t work..This is my second time ordering, I bought the same dark brown color. This time around the color did not stick at all! Pretty bummed out. I don’t think I will be ordering anymore. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Worst color everThe kit is nice, detailed instructions and everything you need. I was given brown root color with a bright red all over dye after asking for a nice, warm ginger. I now have to try to fix this two toned disaster. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not as good as previous shipmentsThe kit came and I did the same process as before, however, the color at the roots rinsed out with the shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color setJe ne sais pas , je n’ai pas encore reçu 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFlorence F. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que votre commande eSalon ne soit pas encore arrivée. Nous allons revenir vers vous par email afin de vous tenir informer de la situation de votre colis. |