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Color Set
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67.766 Verifizierte Kundenbewertungen |
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Commande pas reçuJe n’ai pas reçu ma commande donc avis négatif 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenViviane G. - Nous sommes désolés que la livraison de votre commande eSalon ait du retard. Nous allons vous contacter par email afin de vous tenir informé de la situation actuelle. Veuillez vérifier vos emails. |
OrangeMy hair is like a copper orange now, it is kinda cute, but not the dark blonde I was expecting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I have not used this ROOT Cover.What! Do not send me any more ROOT Cover. That is not a color! Can anyone actually talk to you? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEva - We're truly sorry that your color did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ma couleurj'aurai aimé vous donner un avis si j'avais reçu ma commande du 12 janvier!!!! si je ne reçois pas celle du 14 février, je ferai opposition à vos prochains envois. Désolée 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichèle M. - Nous sommes sincèrement désolés que votre commande eSalon ait été retardée. Nous allons revenir vers vous par email afin de vous fournir toutes les informations nécessaires concernant votre commande. |
Hairdresser sent color she wanted to dye my hairUnless you want the hairdresser to send you whatever color they want please don’t order this. I now have to go to a professional and spend money I shouldn’t have to for color correction. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DONTWent through the process etc. Sent pics. Even stated do NOT want any red tones what so ever. MY HAIR CAME OUT RED. Has been a nightmare and I look awful. Waiting for them to send me out somethign to "fix" my hair. Its already darker than I wanted but they are sending me something that is slightly darker to cancel the red. HUGE NIGHTMARE. Days to get answers back from email (still havent gotten an email back). Finally got through to someone during operating hours. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Faded at roots like the cheap store boxNot really happy with how it faded bad at the roots just like a grocery store box color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJinna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleMy color was absolutely awful and made my hair orange. I specifically asked for no brass. It is the worst. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No colorThere was no change in my hair color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSaniya - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorMy roots are completely different color bright red 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |