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Color Set
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67.766 Verifizierte Kundenbewertungen |
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Nice colorI love the color, but I need more conditioner since I have dry hair. I have curly dry hair and need to condition my hair often. I would love to have more conditioner added to color kit to aid the hair after coloring to add moisture. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDelicia - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorEstoy muy disgustada porque les comenté que el color que me enviaron no era mi cerca al que pedí y no han echo ningún tipo de acercamiento para tratar de corregir el problema y mantenerme como clienta. Es una práctica muy mala de servicio al cliente. Estoy dispuesta a trabajar con ustedes y mantenerme de cliente si ajustan el color a lo que yo pedí y no me dieron. Espero contesta de ustedes o cancelen mi cuenta y no me manden nada más. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMirna- Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios. |
Just okayI was super excited about a custom color little did I know it wasn't what I had hoped for. The process was cool with the colorist and what not. The color I wanted was a mix between light brown and medium brown with no red or brassy color. What did I get but a light reddish brown hair color so I'm not sure if I'd try this again or not. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like my product,,Customer service is horrible. My questions do not get answered or I receive a response that does not answer the question asked. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanelle - We’re truly sorry that our communication did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
So thick it would not come out of the bottleExtremely disappointed with this. This was my 2nd shipment of this color, and this time it was super thick. It would not come out of the bottle! Had to take the top off to apply it. So thick it did not cover my head. My hair got so tangled afterwards that it took me hours to comb out the knots. Extremely disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I thought they can help me..Not satisfied for my hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarilis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough copperColor turned out more brown than copper, and as a natural red head looking to enhance my color, I was disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Difficult to useInstructions were very difficult to follow, color was not what I expected 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCrystal - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My roots are 2-3 shades darker red than my ends.My hair is two separate colors. I’ve never had this issue with a boxed color. This is my first time trying esalon. My hair from the ears down is a bright red and the roots are a dark red. Not the look I was going for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynne - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Couleur top mais ne couvre pas les cheveux blancsLa couleur faite sur mesure pour moi est magnifique et je l’ai adoré Malheureusement après le premier lavage mes cheveux blancs sont réapparus et pourtant j’avais suivi à la lettre les instructions Dommage je ne commanderai pas à nouveau 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSonia M. - Merci beaucoup pour votre commentaire ! Nous sommes sincèrement désolés d'apprendre que vous ayez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous, c'est pourquoi nous allons vous contacter par email afin de trouver une solution. |