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Color Set
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67.815 Verifizierte Kundenbewertungen |
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Amazing colour!Really happy with the colour, covers all my grey but after two weeks the greys are appearing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRuby R. - Thank you for your feedback! I am so thrilled to hear that you love our Enhanced Color. However I am so sorry that you felt that the color did not cover to the extent you needed it to. I appreciate you taking the time to try it out and share your experience with us. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover as expected, color was not dynamic enough (dingy color)Was not happy with the results. Followed instructions exactly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuzie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn’t work: left hair dryBefore dying my hair was soft and recently cut and washed. After dying my hair is brittle. The only thing dyed was my roots that’s it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Tried to cancel, but sent another shipmentMy hair became very thin and kept falling out after using this product. I cancelled my account, but they sent again! Now I have to inform credit company to not let any more charges go thru. Ugh!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
NooooooooooDidn’t work at all. Just dyed my roots. Chemical smell made my eyes water. Waste of money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSkyler- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great color, poor grey coverageI loved the color and thought it was spot on. Unfortunately, even though I left it on for a while, it really missed a ton of grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Darker than what I wantedMy hair is a medium brown and the color wasn’t covering my grey so the color specialist reformulated my color and now my hair or dark brown. It covered my grey but now my hair is darker then I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDaniela- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
petit soucis de livraisonColis bien recu mais une fois ouvert j'ai vu que le flacon de developer etait eventré ,comme s'il avait eu un grand coup de cutter bon il reste assez de produit je pense pour pouvoir l'utiliser . CV'est la seule fois que j'ai un soucis depusi que je commande sinon c'est toujours nickel 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAudrey Laure - Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés pour tout inconvénient que cette situation a occasionné. Veuillez vérifier vos emails, nous vous contacterons pour remédier à la situation. |
Third time lucky! But unfortunately still not right!Its SUCH a shame. I LOVE receiving these boxes. The quality of the product is very high. My hair always feeling nourished and shiny and like i have had a salon treatment after use. The thing is though the colour. I have tried now three times and its just not right, if i were in the hairdressers it would be easier to have this rectified. I honestly wish it was right as i would be ordering every single month without fail! The first time i ordered it was very very ginger, closer to orange and the strand test (thank god for strand tests!) made me realise before i put it all over my hair. The second colour i ordered was very dark. I am still wondering if this was an error in production as it should NEVER have been as dark as it was, as after colouring it again with the third one i ordered i still have a darker ring around my head from the second attempt. Its such a shame as i love the product, its wonderful, if the colour had been what i wanted then i would be on that standing order without fail, and telling all my friends to do the same. The only thing stopping me is i havent got the colour i really wanted, and i do have a darker ring around my head from the previous colour. In essence it has cost me more money as i now need a professional 'put right' for the dark ring caused by the second colour. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGemma S.- Thank you for your feedback. We’re so sorry to hear that our color application did not meet up to your expectations, and you did not love the color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |
Mon avisJ ai été très satisfaite de votre couleur la teinte le soin des cheveux Mais pas satisfaite par le prix 20€ beaucoup trop cher alors que les produit vendu chez les fournisseurs de couleurs coûtent 13€ environ alors désolée mais trop 20€ / mois sur mon budjet 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaude - Nous vous remercions d'avoir partagé votre expérience avec nous ! Nous sommes ravis que vous soyez satisfaite des produits. En même temps, nous comprenons que nos prix paraissent élevés. Mais vous recevrez bien plus qu’un flacon de coloration ! Vous aurez une coloration de qualité, l’accès à un coloriste personnel, la préparation à la main de chaque flacon personnalisé, la livraison à domicile et tout outil et renseignement pour vous colorer les cheveux comme un pro ! |