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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Once upon a time a brunette......I haven't dyed my hair in over 12 years, so I didn't answer the questions properly and I ended up with the wrong color. After my bday, I contacted a colorist via email and got a prompt response. I sent her a couple of pictures and she customized the ideal color for me. I can hardly wait to get my color kit. The service is stellar. 4 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Bad color/extremely light 👎The color was WAY to light and did NOT even fully cover my Grey's! I was looking for a deep brown color with hints of mahogany in it, and what I received was not even remotely close to what I wanted! My hair was like the color or a very pale colored penny, it was horrible! I was so excited to try this hair dye and lets just say I was practically in tears when I got finished. I also specifically asked for extreme grey coverage and let's just say it barely covered them all from day 1. I'm hoping the colorist can make changes and send me something MUCH better with my next shipment! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
i don't like the colorI don't like the color, it's not the shade I wanted and as a result I don't want to make another order! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Cristina! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |
Thank you ChystelaVery happy with the last color. I will Oder the same one in the future. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Resent ColorYou sent me another application of color and this time it was awesome. Thank you for fixing my color application. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Looks so naturalI love the color and quality. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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. PerfectI was worried but after coloring my hair I am ecstatic with the color Perfect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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WowDidn’t expect the color to be so pretty, and didn’t leave my hair feeling dry 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Ineffective for gray hairAfter trying multiple color kits in various iterations I have to concede that this is not the product for me. It does not cover my gray hair at all, and I get splotches of my natural color shining through. This isn’t normal, I’ve used other root color kits on the market and had quite satisfactory results with them. I thought eSalon would be better, but it has not turned out that way. I keep having an ugly red undertone to my brown color, even though I’ve communicated this problem to the colorist every single time they supposedly changed my formula. I colored my hair with the latest one they sent me and there’s zero difference with the kit they sent me beforehand. I don’t think they changed anything to be honest, they just sent out the old formula. I’m going back to the DPHue root color kit, as I got a much better gray coverage result with no red undertones. I really wanted it to work with eSalon, but they’re not responsive to the problems I keep having with their products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too dark.This made my red hair very dark and almost brown. Not as described. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |