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Color Set
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67.815 Verifizierte Kundenbewertungen |
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Just ok...I didnt really see much difference from my natural hair color and the color i applied. I just canceled my next order and rather go to the hair stylist to get better result. I rate it 3 stars coz the smell is not that bad and easy to apply. Pls cancel my order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheila - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No Thank You !!I found it to be the same as everything else I've used/tried. There was no 'Wow' factor - at all. I REALLY DID NOT LIKE THE SHOWER PART. I'm STILL trying to get that color out of my shower!!! Please cancel my account. Thank you very much. Stay Safe. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMickey- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Did NOT cover all my gray!Applied as directed, in fact left the color on an extra 10 minutes and then proceeded as directed. Some gray did not colored at all, some gray was very light brown instead of dark brown. I sent a message to my colorist 3 days ago with no response. I watched the cover gray video also. NO RESPONSE. I am thinking about discontinuing if I can not get a response/resolution to my problem. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGale- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color did not last but more than 2 weeksIt was easy to apply and my hair seemed well conditioned after applying, and a great color match-however after less than 2 weeks, the gray was showing again so was disappointed that it was washing out very quickly 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Color didn't lastThe color was not a bad match, but it faded after 10 days. Grey was only minimally covered. I had it applied by a licensed cosmetologist, so it wasn't my own efforts to color my hair. I was disappointed and cancelled my subscription. I never heard from a sales person about my dissatisfaction. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Couleur un peu terneCouleur un peu terne. Manque de luminosité et de peps. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarylene - Merci d’avoir partagé votre expérience. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos emails, nous vous contacterons pour vous assister davantage |
CdePas du tout satisfaite de ce site 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMmmmmm - Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite ! Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente ; nous vous avons envoyé un email afin d’améliorer votre expérience avec nous ! |
DisappointedDid not color grey. Red was weird and the color seemed fake. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Burns scalp and leaves hair like straw...I believe my hair color was the correct shade, however the extremely strong chemical odor and the excessive burning sensation while coloring gives pause for thought. If this makes my scalp burn, what is it doing to my hair? Madison Reed, I will be coming back, and I apologize for leaving based on the Allure Magazine recommendation! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
No es el color que pedíYa he pedido antes cuando vivía en Los Ángeles No enviaron el color que pedí , envié foto de cómo estaba mi cabello y una nota explicando cuál era mi base de que color estaba teñido y como lo quería, seguí las instrucciones al pie de la letra y quedó mal no tiene el color que pedí espero que se comuniquen 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathia- Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |