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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Hair colourHi hair colour this time was far too dark, almost black. Could I go back to the original colour I first had. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - Your colorist has carefully reviewed your comments and adjusted your formulation based on your feedback. We hope this reformulation is better suited to your desired shade. |
Never AgainThis is the most horrendous hair treatment product I have ever used. The ammonia smell is absolutely overpowering. My partner always does my roots and colour and could hardly see as his eyes were streaming and the smell was overpowering for us both. Having persevered to do the whole head I washed with the shampoo and conditioner purchased but it was nearly impossible to wash out. It coated the hair with what I can only describe as a silicone, leaving my hair sticky and totally unmanageable for days after, even after many further washes and conditions. I will never use this product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFiona - We apologize that you were unhappy with your experience. While ammonia has a strong smell, our experts believe it is a safer and more effective alternative than carcinogenic ingredients other companies use, and we do recommend clients apply in a well-ventilated area for comfort. Additionally upon reviewing your Personalized Instructions, we see that you needed to take the leftover mixture into the shower after your timing was complete and massage the mixture into your hair, rinsing only after the mixture felt creamy. This essential step would have removed color residue from your hair. We see that we have refunded you for your purchase, per our Satisfaction Guarantee, and we hope this information is helpful. |
Not very impressedThe initial colour was good but it really only lasted a couple of washes. The roots seem ok but the ends have gone very pale and dull looking very quickly. Think I will cancel my order and go back to shop bought colours. Good to have tried it, thanks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The color is still too darkI had to put off coloring my hair longer than usual, due to surgery. I used the 2 step color process. This color was far from what I wanted or expected, yet I got the exact same color, & did it correctly!! The roots are a dark brown, & the ends (bottle #2) turned my hair into a bright purple-ish Red!! I have 2 very different colors now! I'm not happy to say the least!! I've never had color issues from the salon I went to, & when a box color from walmart looks so much better than this coloring there's a big issue! June/July 2016 This color is better than it was the 1st time, however my hair is still too dark/deep (brown) I left it on longer to cover the gray, as suggested, but it came back in the same amount of time. Feb/March 2016 This color was much better than the 1st one from Dec/Jan. I'd like it to be a shade lighter, otherwise it's looks good. NO Copper colors for me! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRegina - We're truly sorry that you were unhappy with your experience. We have issued a refund, per our Satisfaction Guarantee, and will be reaching out to you shortly. |
EcstaticI'm so happy to have found a hair dye that actually covered my grays and looks exactly like my natural color. 8 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color, great coverageI really liked the color, it looks very natural. It did a much better job of covering my roots and gray than other brands have. So glad I can still color at home without having to go back to the salon! 8 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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True colorCovers gray well and stays for weeks. 7 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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I love it!The quality of the color is great. My hair looks shiny and healthy. The best part is that this color covers my gray hair. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color match.I was a little skeptical before ordering, but seriously the best color match I've ever had outside a salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I loved the color!First time user. It turned out the color I wanted! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |