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Color Set
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67.625 Verifizierte Kundenbewertungen |
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Me disgustó bastante el productoEl color era muy oscuro y de un rubio oscuro o medio pase a un castaño. Y no es mi color habitual. Con lo cual me ha oscurecido bastante el pelo y he tenido q recurrir al final a un profesional 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaría José: - Sentimos mucho que el color no haya sido como esperabas. Estamos encantados de poder ayudarte, para ello te hemos enviado un email, al correo que tienes registrado en tu perfil. ¡Saludos! |
colorThe color was too dark... Sorry t 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAudra B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
It’s okI wanted one thing but what they gave me wasn’t exactly what I wanted. Plus the colour faded fast. The shine & hair was good but I wish the colour lasted longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I've asked to cancel and this company won't listenI turned off my shipments, and it even says "restart plan". It's not even set to ship but keeps shipping. This company is terrible. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie R. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Just to confirm, your Colour Plan has been turned off. Please let us know if there is anything else we can do to help! |
Good, but too lightI really like this, but the color is a bit too light. I’ve never been able to find my true hair color in a bottle. I was hoping this would be different. I am disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJamie P. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedy this situation. Keep an eye on your inbox for more details. |
Still not thereI want a light blonde overall, to match my natural color. We have been adjusting this, but the result is still darker than desired. It is now a medium blonde, at best. I wait over 10 weeks now between applications, in the hope that the next will be the desired result. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeff - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice for the first couple of weeksThe product is easy to use. Color looks great for the first 5 weeks and then mine faded to a reddish brunette. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No different than a box dye.Tried to go blonder. Always a mistake at home. Just made the colour darker, oddly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChantal P - We truly appreciate your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Red ReviewI love the color but it is not lasting more than 2 weeks b4 I have to redye. Do not want to put that many chemicals on my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChris - We're truly sorry that your hair color did not last as long as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedI ordered a dark chocolate brown being that this is the color I both dye my hair with at home and what I ask for in the salon. I recieved my box and followed the directions exactly and yet when I finished my roots where a medium bright red and none of my gray was covered. Now I have to pay more to fix this. Will be cancelling my subscription. The shampoo was very pleasant. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |