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Color Set
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67.649 Verifizierte Kundenbewertungen |
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Best hair colori love the 'color' of the hair color. i just wish it covered gray hair at the roots better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent grey coverageEasy to use, excellent grey coverage, shiny and in good condition. Grey just starting to appear at the front after 5 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair color still not quite dark enoughI still need to make it a little bit darker. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Did not likeEven though i had requested to have a color that would cover my geay hair, i was sent a darker color without approving that and had to apy for the darker color since it was sent to me without waiting for my response. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise- Thank you for sharing your feedback with us. We apologize that you received a color that turned out differently than expected. You can always reach out to your Colorist to request a color modification at anytime. We have gone ahead and reached out to you to make sure that you are receiving your desired color. |
BlackNot as dark as I hoped, but very nice; might need more dye next time as I have thick hair and almost didn't have enough. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily- Thank you for sharing your feedback with us. You can always contact your Colorist about adding an additional bottle by emailing or calling us. |
Not the result I was looking forI was expecting and wanting a lighter color than my end result. And apparently I have more iron in my well water than I thought, so now that my hair is just a little lighter, it just looks more red, which is definitely not what I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMegan - We apologize that your hair color turned out darker and more red than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hair colourWell packaged and looked great, with simple straight forward instructions but left my hair extremely greasy, no nourishing aspects to the aftercare conditioner, didn't smell great and not all grey hairs took to the colour. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - We’re sorry that you were unhappy with your coverage results, and that your hair felt greasy after your application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for your hair color and color safe volumizing conditioner, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Wasn't thrilled by the color.I had very high expectations. From the adverts, it looked as if the color would REALLY be multi tonal. The color wasn't much better than what I buy at the beauty supply store. It did cover the grey well but left my hair feeling a little dry. I will give it another chance and try to tweak the color a bit. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Did not workMy hair color did not change to purple at all. Please refund monies. Thank you will try something else at a later date. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLucille - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Wrong colorMy hair came out Orange.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |