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Color Set
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67.610 Verifizierte Kundenbewertungen |
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The root.comor is pretty but its spottyI like the root color but it is spotty throughout my hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hated the colorThe color came out very dark, also stained my scalp in a spot or two. The color looked flat even with the double process. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBetty - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not provide enough color, did not last longI was not satisfied with the color kit. It did not darken my hair enough and did not last more than a couple weeks. Not sure if I will use this product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Mis canasEn realidad no me cubren mis canas por eso quiero cambiar el color que eleji por favor 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNidia - Lamentamos saber que el color de tu cabello no cubre sus canas como se esperaba. Su pedido está totalmente respaldado por nuestra Garantía de felicidad de color. Un experto en color se comunicará en breve por correo electrónico para trabajar con usted a fin de encontrar una resolución. |
AwfulI folllowed the instructions step by step and after washing out my hair, my roots were bright purple and the rest of my head was dark brown. I have to keep my hair in a pony tail until I can get to the store to dye my whole head darker 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Recent colorThe ash is great but the color is almost black and my hair should be medium brown. It looks so awful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStella - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn't like color.I didn't the color. It was very dull. I don't want any gold,more like sand. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
too darkmy colour hair is very dark now this was supposed to be lighter 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Burned my eyes!This is not for me......too harsh on the eyes, fumes burned my eyes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEllen- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, and we apologize for any discomfort experienced. Our product can seem stronger compared to traditional box color as ours is freshly mixed per order and does not sit on shelves and in transport for months at a time like traditional color typically does. We recommend applying in well-ventilated areas whenever possible. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
stop this subscription NOWI cannot find a way to contact the company and no longer wish to receive this product! There is zero customer service or end subscriptions options, please stop before I go on your social media. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnna- Thank you for contacting us! Our contact information is available for review on our Support page. Our customer service email is [email protected], and your Autoship service can be adjusted any time using the Upcoming Order page in your account. We will be reaching out shortly with further details. |