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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Worst product EVER!!!My hair was supposed to be ash blonde and it’s green and orange. If I could give it a no star rating I would. Don’t waste your money or time on this you will regret it tremendously! Now i have to spend hundreds more at a real salon to get it fixed! They ruined my hair!! I’ll never use this product again!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKate - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My scalp is in agonyI had to wash it out within minutes, overwhelming stench and it hurt like crazy. Hair feels like straw and is breaking off when I try to brush conditioner through. I'm absolutely gutted. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeidie - We’re truly sorry to hear that you experienced an allergic reaction while using our color. Upon reviewing your profile, we see that you have already informed our team. However, please check your inbox, we have emailed you the list of ingredients in case you wish to check it with your doctor as well. On behalf of the team at eSalon, we wish you an easy recovery and don't hesitate to contact us if we can help you further! |
Great ColorI am extremely impressed with the color that was chosen and made for me! I love the color! 7 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect!After paying hundreds of dollars every three months to keep my light blonde hair fresh, (and get the dreaded ash mixed with grey to be gone), I tried this product and I could not be happier. My best friend helps by foiling my crown and I do the rest. The color they sent was perfect for a refresh and we had FUN! Signed up for autoship and could not be happier!! Be sure to give the colorist as much info as you can, and also send pics so she can see you!! Thank you eSalon!!! 6 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Tout est topTout est top le coffret tres beau tout est à l intérieur il ne manque rien. Sauf que je voulais du noir et que j ai eu châtain foncé..peut être un malentendu mais je recommande ++ 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful ResultsColor last 3-4 weeks max. So Pretty wish it last longer!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Pas reçu ma commandeJ'aurais bien aimé pouvoir tester le produit avant d'émettre un avis négatif mais je n'ai pas reçu ma commande. Je suis déçue pour une première approche... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaïlys D. - Merci pour votre commentaire. Nous vous remercions pour votre patience concernant nos délais de livraison. Nous allons revenir vers vous par email afin de vous donner plus d'information sur l'envoi de votre commande. À très vite ! |
Didn't cover greys, colour not noticeableUnfortunately the colour didn't cover my grey hairs, followed the instructions to the minute, very disappointed with the outcome, can't tell my hair has been coloured. Going to have to re-dye with a box colour now. Gutted 😢 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMrs S83 - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color. Please, check your inbox, we have reached out to you via email with next steps. We appreciate you reaching out to us and giving us the chance to get it right. |
Color faded quicklyThe color was great while it lasted! Unfortunately it didn’t last a week. :-( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Sara, We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Don't loveI was excited to try this until my results were not good. Firstly, the smell was a little overwhelming for me but IF the color looked great, i wouldn't care. I selected darkest brown. It appeared light my on my roots! Ive never had an issue like this before. Its embarrassing! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Marisa, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |