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Color Set
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67.610 Verifizierte Kundenbewertungen |
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Very DisappointedI don't even think my colorist read the details of what I wrote. I even wet and thinned out the color to attempting to get it to cover my hair and there wasn't even enough to cover just my scalp let alone my length! Then the color that was applied was almost black not red! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRoseann - We're sorry that you were unhappy with your results and did not have enough product to complete a full color application. We've reviewed your profile and see that a member of our Color + Care Team has reached out to your colorist to see how we can best assist you, in accordance with our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Terrible oilyI didn't like this product as it made my hair feel greasy and it was very difficult to wash out 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJenn- We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling greasy. Since you were unhappy with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not the right colourMy original hair colour was red (roots were brown) When I did the whole questions my desired hair colour was purple, after dying the hair colour, instead of purple it came out black instead and only when i am in bright light can you see a tint of purple. Other than that it came out black. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTu - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Nice but...Love the color and that you were able to tone the red down but didn't cover my grey very well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrandy - We’re sorry that you were unhappy with the gray coverage of your initial order. We see that your colorist reviewed your comments and adjusted the formulation for your most recent color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Lousy gray coveragePlease do not continue sending. I went to salon to have color fixed after using this 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoy - We're sorry that you were dissatisfied by the gray coverage of your color application. We have reviewed your profile and see that one of our representatives has processed a refund for your hair color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Best colourI've been using eSalon for nearly 18 months & I've never been disappointed in the colour at all. Everyone says what a lovely colour it is. It's so easy to use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The best, most natural hair color I've used!All I really need to say about this color is that people don't even know I color my hair. That's the best compliment you can get! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectGives dimension to my hair color and it is way more affordable than salon coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great hair colorIt leaves hair shiny and healthy looking. Love your hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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best hair color.colors like a profesinal.i love all their products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |