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Color Set
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67.566 Verifizierte Kundenbewertungen |
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2nd Time Aroundfound time to apply my color after receiving it weeks ago. This is my second time using color from eSalon and I'm still not satisfied. I follow the instructions closely with the exception of a few minutes due to having long thick hair. After I was done washing/ rinsing out the color it feels sticky and strands clump together. This is what happened the first time. I won't be ordering again. I was hoping the first time was just a fluke but not so for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - We’re sorry that your recent hair color left your hair feeling waxy or greasy. This feeling is most likely caused by residual color still coating your hair and/or scalp.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp. Again, we apologize for this inconvenience. |
HairThe color was too dark. Cancel this account and do not send any more. thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love color, hate feelI love the color but it was very difficult to get out of my hair and my hair feels chunky and hard to comb through. My hair is very thick so may be due to that. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - We’re sorry that your recent hair color left your hair feeling waxy or greasy. This feeling is most likely caused by residual color still coating your hair and/or scalp.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp. Again, we apologize for this inconvenience. Please let us know if we can assist you further. |
Latest root color was too orange!I know we lightened the root coverage, but now am thinking it has to go darker again. Maybe back to the original. So it will be darker for the first few days and then fade into brown vs. being orange. Orange was scary!!!! Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - We're sorry that your most recent order turned out too orange. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
color is still too darkstill needs to be brighter 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBobbie - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
It was a good color, but...It only lasted about 2 weeks and BAM my greys were back to haunt me. I'm hoping with my input this next time will be better, but if not it's back to the overpriced salon I go. Or box color *ew* 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlotte - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
First time userThe color was good but just made my hair all darker. I was hoping that some natural highlights would stay. I was really wanting some red which usually happens when I use brown/blonde (medium golden brown) If I put red hightlights in what color would help them stay? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Too dark and matt, overall color was dullThis hair product is not for me, not only it made my hair look too dark, zero dimensional color. It also made my hair stiff, crunchy! .. Not good! Sorry but this has to be the worst product I've ever used. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Bland colorLacks depth and dimension. Never got the red I wanted, always had to buy OTC red to recolor. Disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I am very dissappointed.My hair was blond with dark roots and many grays in my roots. I chose a copper color that was vibrant and bright, and I somehow ended up with a dull dark auburn that never fully covered my gray's and is a very flat and dull color. I wanted a color that was vibrant and shiny, bringing color and light to my face and one that was great for the fall, this truly missed the mark I'm disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |