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DisappointedWas excited to use this hair color after all the hype I read about it. The first time was just ok - color was nice but in 3 weeks, I saw a lot of grey. The second time was worse - I saw grey in several places right after coloring and the brown color was drab. I reached out to eSalon but no response after a few days so I cancelled future orders. I just don't see any improvement over the boxed color I get at the store and it is 1/3 the price! I am not new to coloring - I've been at it for over 30 years. Very disappointed 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Never received my orderI am disappointed never to have received my order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacie - We are so sorry to hear that your order has not yet arrived. Please keep a look out for an email from us, so we can get you taken care of ASAP! |
It looks terribleI have hot roots. Roots and ends do not match I have colored my hair for years never got it this bad. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
color is perfectI was so nervous, I wanted to cancel before I even tried it! I was so wrong! The color is exactly what I want. My hair feels so silky and healthy. I will definitely stick with this! 6 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Color set ajustéL’ajustement de la nuance de ma coloration est parfaite. Le résultat obtenu est à la hauteur de mes attentes 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur blond clair iriséUn grand merci car je suis ravie de ma couleur c'est exactement ce que je voulais et mon mari trop content que je sois revenu au blond 😁 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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WOW!!!!!I am very surprised how spot on the color is based on the information I provided. I was worried at first the color might be a bit dark but I had to wait until morning because I allow my hair to dry naturally. .. BOY was I happy when I styled my hair today....the color was just perfect, shiny, full of body and really looks great ;) Thank you to the associate who put the color together. Very easy to use and great tips on how to color the back of my hair which I have struggled with in the past. Well done and Thank you ;) 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom Color SetThe gray is covered. I am very happy with the product. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved!The overall experience was amazing. I asked for a couple changes and the colorist listened and did a fantastic job with matching the color I requested. I highly recommend. 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice Color!The colors are very nice. And the instructions and ease of application is great! The product is just not made for my type of hair. I have VERY OBSTINATE gray and color just does not stay on it by no fault of eSalon, I have had the same issue with other product lines. But I would recommend esalon to others! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |