67.566 Verifizierte Kundenbewertungen |
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My first disappointmentI still love the company and how my hair feels after, unfortunately I was extremely disappointed with the color. I'm not placing 100% blame on you guys, but my hair didn't change much from what it was. I don't think a single person noticed. I was a red head looking for more of a choc brown color, and I know it takes more than 1 application, but this was the most disappointment I've had from this company so far. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFarrin - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
not the best dyei didn't really see any difference in the quality of the product as i would a convenience store box hair dye. the box set up was pretty and fancy, but that's it. i would not re-order this product again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not to impressedI found it expensive and the colour faded fast 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Did not cover my gray :-(Very disappointed, I loved the way the product made my hair feel afterwards and the color was a perfect match! However, it's been 2 weeks and I need to dye my grays again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTanya - While we're glad that you enjoyed the initial results of your hair color, we're sorry to hear that it didn't offer the coverage you expected. We see that your colorist carefully reviewed your comments and adjusted the formulation to provide longer lasting results. We hope this adjustment better suits your needs and look forward to hearing your feedback in the future. |
Color match is very good, however, if you have grays.....It fails to fully cover the grays with a 30 minute treatment when dying red hair. Red is difficult to get into the hair cuticle. It works better on pigmented hair than on grays. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Disappointed 😔Colour was very orange and product wasn't the easiest to use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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not same colorthis bottle was no where close to last bottle i received colors totally different .. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLori - We're sorry to hear that the color result of your recent color order did not come our as you expected. We see that your colorist was able to adjust your formulation to a shade designed to better suit your needs. |
A lot of fuss about not so much.It seems to me that this kit is just the usual stuff presented in a glorified manor. Aside from the fact that the color is too dark, it has left my hair course instead of soft as it was. I am not impressed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom colorGood quality product, but the colour is off- too dark and not enough auburn. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Color is not as expected, and I trapped into the abo.Before I noticed it, I have got 3 deliveries. Further more the color is for my opinion to red. I expected alight brown what not contains red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |