|
Color Set
|
67.740 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Franchement déçueLe résultat escompté n a rien à voir avec la couleur demandée, heureusement que j ai écourté le temps de pause à 20min. J ai les cheveux noirs pour une demande de couleur châtain. Je ne recommanderai plus. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDominique G. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés que votre coloration soit plus foncée que prévu. Nous allons vous contacter par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
Gray coverageIt did not cover my gray at the temples. I want to cancel my subscription now. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAngel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
destroyed my hair horriblecan't figure out how to cancel 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJeanine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
After a few adjustmentsOne thing I love is how the stylists work with you to get the perfect shade. After a few adjustments, I have the best shade. I am a recurring customer because it is easy to use and apply. The results are amazing. 31 von 33 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love my color adjustment…You guys are the BEST! Been so happy with your color kits all last year - salon quality ! Tons of compliments, and not even my hairdresser believes how great I can color my grays at home! Asked for a slight color boost, and my colorist exceeded my expectations yet again❣️ Thx again for such a great product… 14 von 17 Personen fanden diese Rezension hilfreich. Du auch? |
|
SuperCouleur magnifique,et la couleur correspond à se que je voulais merci 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
|
Parfait !Super bien expliqué, produit qui sent bon et en plus un formidable rendu de plus, j'utilise un soin recolorant de la marque coiffance se qui rend ma couleur encore plus sublime ( je l'ai depuis 1 mois et elle n'a pas bouger ) 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
|
Root color was too light and my grays aren't fully coveredI wanted to love this so badly! But unfortunately, I didn't. I read all the instructions multiple times. I watched as many videos as I could. This isn't my first foray into the world of at-home coloring, but it is my first time with eSalon. I had high hopes! My root color was supposed to be dark (soft black). Very similar to my actual hair color. The ends were supposed to be lighter. I know I didn't mix up the 2, I was very careful about that. The application was simple, I sectioned my hair as I normally do and used a brush to fully saturate the roots, then I started the timer. I barely had any color left once I was done, and my hair isn't that thick. I'm aware that my hair takes longer to hold on to color, so I set the timer for the full 15, then let it sit for another 5 minutes before starting on my ends. I followed directions for that step, fully saturating my hair again, and set the timer for 10 minutes. I did the "Blend for Shine" step, then moved onto cleansing and conditioning. Once I got out of the shower, I could clearly see that my roots were lighter than usual! Brown instead of soft black, and many visible grays. My roots weren't colored before I used the coloring, so it's not due to a previous color. After styling, they're still brown. My ends have a bit of a golden hue to them. I'm happy about that part. They're a little more dry than I'm used to with boxed hair color, which is a bit of a surprise. I'm surprised and disappointed with my roots. I unfortunately won't be ordering again. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenElle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too brassyI need Ash tones for my hair. The color smell was extremely strong. The developer was only volume 15 I could still see my greys. It burned my scalp. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLaura - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Coverage was good howeverI chose light brown in hopes to start the journey of lightening my hair. My hair was already fairly light on the bottoms so I thought it would just match up my entire head. Instead I now have dark brown hair. This color is not light my hair is now much darker. It was disappointing color wise but the coverage was correct. This was taking a chance I just wish I had better results to report. Like I said coverage is good shine is even good but color was off. 2 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLindsey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |