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Color Set
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67.798 Verifizierte Kundenbewertungen |
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custom haircolorthis color is to drab. Not enough shine or red clarity. Before you had sent me two bottles of different reds, one for the roots and one for the rest of my hair. I am not happy with this color. I need/want a red red with shine. Thank You Bonnie Erbe 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
lacks gray coverageColor is great but doesn't cover gray very well. Will continue to purchase because of the color though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colorI think this is a great way to have color according to they u want it, but it's not geared for women of color or so it seems. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudith - Our color is designed for all hair types and textures. While the images on our site are not representative of all of our clients, eSalon does have a diverse clientele. When completing an online consultation, you have access to models with a range of skin tones, eye, and hair colors. We also ask for a photo so that we can view your specific skin tone and overall appearance prior to crafting a flattering, custom blended color for you. We hope you consider using our service again because we believe customized color truly makes a difference. |
Color was too darkAsked to lighten color from first order by adding a little more red? Willing to try another adjustment to color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJody - We see that you worked with your colorist to create a new formulation designed to better suit your needs. We hope to hear your feedback on this new shade soon. |
Hair colorI wanted a light brown hair color what I got was a copper hair color. I look like I have a brand new penny on my head 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I didn't like the gray coverage.I was not happy about my gray coverage. I would like another shipment free of charge of the exact kit, if possible. I followed the instructions exactly on the paper but it only covered for a short period, one wash and then washed out. I left it on for the duration of the time stated. Thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not all gray coverageNot all my gray got covered. Must redo again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNorma - We’re sorry to hear that you were unhappy with the coverage results from your latest order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The package arrived with half of the hair coloring leaked out of the bottleI was very disappointed when I opened the package and everything was covered in hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDarlene - We're sorry to hear that your hair color order arrived damaged. We have gone ahead and processed a replacement order free of charge and reached out to you via email with further information. Please let us know if we can assist you further. |
White hair still there...I apply the dye every two weeks and I think I do a great job but ever time my grey hairs don't dye like the other hair. I don't like it one bit. I dye my hair to cover the grey and they don't dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmerica - We apologize that your color result didn't deliver the coverage you expected. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that will provide longer lasting coverage. |
Fading fastThis time, my color is fading out quickly. Within 2 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChris - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |