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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Trust the processI was super nervous about the color when it arrived and mixed it. It looked like a dingy gray and when I applied to my roots it looked really really dark. OMG. So impressed. The color is absolutely perfect. Better than what my stylist does. I am obsessed with my colorist ♥️ she nailed it!!! 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Salon results at homeAbsolutely love this company, the colour is great. The detail and in depth consultation to achieve your desired hair colour is incredible. Thank you for giving me salon hair on a budget. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Couvrance insuffisanteJ’utilise e salon depuis plusieurs années et j’étais satisfaite. Malheureusement, la quantité de cheveux blancs augmentant, la couvrance n’est plus satisfaisante. C’est dommage car j’aimais beaucoup la couleur. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelanie C. - Merci pour votre commentaire. Nous sommes vraiment désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'informations. |
Love the colorMy color bottle for the ends wouldn’t open, had to drill a hole in the bottle, lost a lot of the pigment but it still came out almost perfect 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Failed schedule deliveryI requested every 4 week renewal and I am still waiting for my order after 5 weeks. Extremely disappointed. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleMight just as well get a hair dye from Poundland from blond ash to red head not what I expected 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonia - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate your feedback and look forward to helping you reach your desired color! |
Not coveringStill not covering my gray hair 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Soft blackDid not like final mixture, too light and did not give desired results after applying 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBlinzho - We’re truly sorry that our color did not meet your expectations. We'd love to craft a unique shade for you, designed to better suit your needs. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good product. Excellent support.After posting photos of my natural hair and an inspirational photo of what I would like to achieve; the colorist was very supportive. Gave good suggestions. I'm not where I want to be after a first step, but love the many products available that allow the customer to adjust and work with a professional. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itLooks great. 👍 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |