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Color Set
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67.740 Verifizierte Kundenbewertungen |
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I ordered black…And it actually lightened my hair 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKari - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color drabToo dark it's ok I'm going to a professional colorist thanks for trying... I'm cancelling my orders with esalon thanks for trying I am not a happy customer... 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Didn’t cover grays.It didn’t cover gray hair. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLiliana - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Super long delivery and additional costsI waited 15 working days for a delivery (3,5 weeks in total!) and I had to paid additional customs duty. I am not going to order anymore. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Dorota! We apologize for the inconvenience with your order. Please check your emails, we just got back to you to help you further. |
Did not cover grayDid not cover gray original color 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIrma- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Je suis allergique au produit.Je souhaite ANNULER mes prochaines commandes.Je souhaite résilier mon abondement et annuler ma prochaine commande de 24 janvier 2024. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle B. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que vous ayez eu une réaction à nos produits. Nous allons revenir vers vous par email afin de vous aider du mieux que possible et répondre à votre demande. Veuillez vérifier vos emails pour plus d'information. |
Color setEl color me gustaría más claro 10 von 10 Personen fanden diese Rezension hilfreich. Du auch? |
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Great matchAwesome product!!! 9 von 10 Personen fanden diese Rezension hilfreich. Du auch? |
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Première couleur faite fin novembre 2023La couleur me plaît et convient à mon souhait de se rapprocher de ma couleur naturelle. Merci 5 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the colorLove the color just wish it would cover my grays. For some reason it will not fully cover my grays on my sideburns. I always apply on sideburns fist leave it a bit longer but still no full coverage. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |