67.740 Verifizierte Kundenbewertungen |
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Poor gray coverageLove the kit and color. Followed directions but grays popped through after one wash. Will be canceling subscription. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love this hair colorMy hair has always had a reddish tint and most of the products I tried in the past made it more red. Esalon came up with the perfect color and my hair has never looked better. 7 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur exacteBelle couleur très proche de la naturelle Ravie ! 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Súper complacidaMe encanto el color 5 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur soyeuseDans l'ensemble très bien et agréable, de beaux reflet si je voulais revenir vers ma couleur naturelle. Un peu trop foncée à mon goût moi qui voulais un joli roux. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristelle G. - Merci beaucoup pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration soit légèrement plus foncée que ce que vous souhaitiez. Nos coloristes vont ajuster la formulation de votre prochaine commande afin de répondre à vos attentes. Nous allons revenir vers vous par email pour plus de détail. |
GRAYThe product when I first started using it was amazing. I needed it to change at some point because it was getting to dark. When I asked for the color to lighten up a shade, the gray coverage stopped. The shade did lighten. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
FadingWhen I colored my hair, it was soft. The next time I washed it, it was already fading. This hair color is not for me! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnita - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
I am disappointed with the colourThe colour did not cover my grey hair 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Solenir! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Great colour; great companyThe colour is amazingly beautiful - exactly what my natural auburn used to be! There's no harsh ammonia smell either. And it's so easy to adjust when the kits come, or cancel altogether. I appreciate that. 5 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Covered my grays to make real red shine!I had tried many different store brands just to cover my very insistent gray’s but they either never worked at all or only for a week at most! This does great! So happy with the coverage that makes me feel like I’m beautiful! 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |