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Color Set
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67.658 Verifizierte Kundenbewertungen |
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SO HappyAfter a lifetime of dying my own hair, I splurged and spent four years having my hair salon dyed. I decided to tighten my budget, but didn’t want to destroy my hair, I went with esalon. My hair is soft, the color is what I had hoped, and I would highly recommend esalon. 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the ColorHave used this color twice and loved it both times, just a hint of red in the color. Lots of compliments. 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Instagram Ad WinAfter spending over $100 at the salon for every root touchup, I needed to try something else and Instagram knew it. I clicked the ad, chose my color, described my desired result, and uploaded a photo. I was very pleasantly surprised with eSalon's customer service; I was contacted by a team member who explained that the color I chose would not give me the result I said I wanted and she suggested another color. I took her advice and the package arrived a few days later. The kit was complete with gloves and a brush, which I found super helpful for doing a root touch up. I chose a non-ammonia formula, so there was no stink. The formula was thick so there was no drip. The color came out great and covered all the grays! I'm very happy with this so far and plan to use it for my next root touch up. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Color adjustmentBeautiful 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Maybe next timeDon't like how dry my hair felt and afraid to try a stronger color bcuz it left my hair very very dry and did not cover my grey 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too Bright and not at all a nice colourI was expecting a Dark Brown with a Mahogany undertone - Images provided of existing colour to aid as requested with the explanation/request. I used following the instructions provided, but the end result was a harsh and bright red that didn't suit me or look appealing (having been red before this was simply not a nice red). I've had no issue with colour previously from here, was always very happy with the results. Maybe someone miscalculated or formulated on this occasion, as looking more in-depth at the formulation details online it mentions lighter...not at all what I asked about, as I'm naturally on the darker side with my hair and wanted to stay closer to that. I did immediately contact to query and raise the issue, no response as of yet which is disappointing. This has greatly damaged my opinion and trust in the process and product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Talitha! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Too orangeNot seems natural 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Victoria! We are sorry to hear that your color was too orange. Please check your emails, we just got back to you to help you further. |
No gray coverage!Very upset after all the work and time I still have gray and in fact it's even more noticeable! I won't be ordering again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gray RootsI followed the instruction directly. I even allowed it to stay a bit longer, but I still have gray roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharm - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColourA very natural color that blends in perfectly to my skin tone. No fuss, beautifully packaged. Love the fact it caters for my sensitive skin and I feel happy and secure in the knowledge it’s kind to my scalp. 9 von 10 Personen fanden diese Rezension hilfreich. Du auch? |