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Color Set
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67.658 Verifizierte Kundenbewertungen |
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Perfection!The colorist adjusted my color so perfectly. I could not be more pleased with both the color and the customer service provided by esalon!! 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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PERFECT!The videos were very helpful; I recommended to my coworkers and we all love this! Our hair looks fantastic and we could not be more pleased. Perhaps a girls wine and hair day in the future? 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Couleur sur mesureJe suis relativement satisfaite de ma première couleur mais j aurai aimé un peu plus de cendré, j ai mis des photos sur ma colloration actuelle au bout de plusieurs semaines et j aurai aimé avoir votre avis 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Très DéçuBonjour, J'avais demandé un roux cuivré ,je me retrouve avec un châtain, vous avez changé ma commande disant que ce serait plus adapté pour moi, je vous ai fais confiance, j'aurais pas dû ! Je suis vraiment déçu ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie V. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Nos coloristes souhaitent vous aider à obtenir la meilleure couleur qui soit. Veuillez consulter vos emails, vous recevrez plus d'information de notre part. |
So glad to be back!!I left eSalon for a year or two thinking it was easier to just have a salon do my hair color. Each time I go, I bring pictures and describe what I want and never get it. I could have gone to my last salon and paid $225 (honestly!! $150/hour and she said it would take 1.5 hours) for color I probably would still be unhappy with. So, I thought why not give eSalon another try - I was always happy with the color. Well, I spoke to a colorist at eSalon and was a little nervous to try this new color but... it is exactly what I wanted. The quality is so good - no itchy scalp and the reps at esalon couldn't have been more patient and understanding with me. I will never leave again!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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It workedBeautiful maybe one tone darker next time I am sending pictures 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Disappointed with colorI did not care for the color or coverage. I have done my hair at home for years using a brand I can buy at store. The esalon color was dull and did not blend grays. Harder to use also. Sorry would not use again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCheryl - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unfortunate outcomeThe color is beautiful but it was everything I requested to avoid. I requested to stay away from red and not too dark. On the plus side, it covered my grays but now I have a color that I dislike. In other words, I paid for a color that I wanted to avoid. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No me gustoMe puso o raíz clara no entendí porq 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Chakira: Sentimos que no te haya gustado el resultado de tu color. Por favor, revisa tus emails, te acabamos de escribir. |
Wow! Awesome!!!Thank you so much for your time and expertise on my updated color. I’ve been with you since 2014 and in 2023 decided to go to a salon in my area for a cut and a new look with my color. I went 3 times. They did really well the first time but had almost turned my hair blond by the 3rd time. I came back to eSalon and told you what I wanted and Oh My Gosh! I simply sent a pic, explained what color I was hoping for and it turned out better than I even expected. I don’t know how you did it. I’m so happy! It’s back to my more regular color with a hint of Ash which I love because I’m getting older and needed to blend the gray. It’s been 3 weeks and I got a nice compliment this morning from my daughter saying how she loves my color. Thank you so much!!! I’m very pleased and amazed at how professional and exceptional you all are. Love your company!!! Thanks for caring❤️ 9 von 10 Personen fanden diese Rezension hilfreich. Du auch? |