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Color Set
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67.740 Verifizierte Kundenbewertungen |
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I want a,refundI don't like the way this product makes my hair feel and it isn't as advertised. I need a refund. Please 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKeena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Proven to be AwesomeI started using eSalon about 8 years ago (at age 62) to disguise some gray/white hair that was starting to show up! I've never used any other color product so can't compare it to another one, but this one is so perfect that I wouldn't want to try another! The color is so awesome that my hair seems as natural as it was before needing to cover that gray, and it has stayed just as healthy. Last year I decided to ask my stylist (whom I went to see just for trims) if I could bring the color to her to apply, just to save me having to do it at home. She gladly permitted this and has been doing it for me ever since. She raves about how great it is for my hair and how good my hair looks!! So, not just my opinion, but that of a professional!!! Some day--waaaaayyyy in the future--I may decide to go natural with the gray or white, but until that day, it will only be eSalon that colors my hair! Thanks for a truly great product! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Best colorI ordered the custom color set from eSalon and that was the easiest and best decision I've made in awhile. The custom color was perfect and exactly what I was looking for. Best part is it was also delivered to my door. No going into stores and staring for an hour to decide what color I want. Its easy and convenient. Will never buy anywhere else. ESCALON is the BEST BY FAR!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Don't stayI put in just 20 days and is gone for my roots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEliana - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
MahoganyI decided to use the 2nd bottle and I liked the result. The color could be richer but I like the tone. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect ColorThe color was too light so the personal stylist changed my formula and now it is perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color not color my headlineNot happy with the color, made my previous color darker that I spected and it dint color my grey hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMagda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
NO CHANGEThe colour of my roots remained the same even after applying the colour. Very dissatisfied and disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Ester! We are sorry to hear that your color hasn't changed. Please check your emails, we just got back to you to help you further. |
Way too dark!Initially, this color was way too dark. It faded to something closer to what I was looking for after about 10 washes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandy - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not good gray hair coverageI was unsatisfied with the gray coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |