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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Great customer service!I was having an issue with my color being too dark but my stylist addressed my concern and I loved the result! However, what really impressed me was the customer service! I had forgot to change my shipping address when I moved & my color got sent to my old address. I emailed to let them know and without even a response had another order in the mail to the correct address. It’s a great hair service with great service! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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1st time using - LOVE the hair color and rinse....grays...not so much.Got some beautiful color for most of my hair. The gray roots didn't seem to get covered and I left it on longer than indicated. So ordered root powder but really would like to have the permanent color work for the whole head of hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Itchiness and dried scalpsEven though the color wasn’t the one I ordered it wasn’t bad at all. My hair is shiny but my scalp started to itch…everywhere! The hair color when I was applying smelling so strong. Whatever concoction they’re using they need to adjust. Is there anything I can put in my scalp to stop itching 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZayda - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
I really love this service!I’ve been overall very satisfied w the customer service I’ve gotten and the quality and convenience of the hair color. It makes me feel pampered without the need to spend excessively at a salon. 6 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing results!I must admit that I was a little nervous to color my own hair but I went for it!! So glad I did! My color came out perfect.. I couldn't ask for any better. It sure beats paying a high price at a salon. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Wonderful coloringYou guys Rock! I am never disappointed with my color and the ease of doing the dye job by myself. 4 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Me gusta el colorEl kit es muy bueno! Realmente no me dura mucho , con el primer lavado las canas ya se ven mucho más claras y tengo que usarlo cada 3 semanas, divido en 2 y solo me paso en las raices. Me gustaría que dure más para no dañar tanto el cabello. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Gabriela: Sentimos que el color no te dure. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
Not perfect yet but hopefully it will be eventuallyI had been going to the salon for years getting blonde highlights. I decided I wanted to go back brown and was tired of sitting in the salon for hours and hours. I found esalon and figured worse case scenario it's just hair, I should try it. So I did. Quick note, When you get the box in it's so fun because it's personalized with your name on it and all. Thought I'd throw that in because it was appreciated and made the experience better. Anyway, just a fair warning for anyone else thinking to do the same. If you want to get an ashy brown maybe have them pick a much lighter color than what you'd ultimately like it to be because if not it comes out dark. After a lot of research apparently ash tones can do that. I kind of freaked out at first because I felt like I had black hair (I didn't but it felt that way). I talked to the esalon team and they helped me on what to do to get it to fade. Luckily we chose demi permanent color so I just washed it like crazy, mostly with head and shoulders as they instructed and eventually it faded. I am in the process of trying to get another color so fingers crossed it goes well. I will say anytime I have reached out they have been very nice and helpful. I am hoping I will soon find my perfect color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I liked, but not 100%I liked it, it was easy to use, but it didn't charge all the white wires and that was my main goal. I got the color right, with your help, it was the same tone as my natural hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColourHi I would like to have the next one a shade darker and it is still a bit orange would it be ok to have a bit more violet in there please but lovely coverage and does not fade at all Many thanks Kay 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |