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Color Set
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67.669 Verifizierte Kundenbewertungen |
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The color is right onThis is my first time and I had trouble applying it to the back of my head. The outcome was still great and I love the color. Good root coverage. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not as good as the firstReally not happy with the second delivery, colour did not cover grey as before, colour have faded much quicker and I shade my hair in the sun. Price of £27 seemed unreasonable. Not happy want to cancel 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Laura! We are sorry to hear that your greys weren't fully covered. Please check your emails, we just got back to you to help you further. |
Pink hair!My hair turned pink. Not what I wanted. Cancel all future orders. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRenee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okI was hoping the color was going to come out way better than it did. Maybe I don't understand how the whole process works but I was totally thinking my hair color was going to turn out way different so I don't know if I like it. The end result is it's just ok nothing special. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Gray HairI am a Hispanic woman with very thick hair. I qas hoping that this product would cover the gray much better around my ear area and hairline area. It is still clear I have gray. The rest of my hair was better, it leaves my hair soft, silky and Shiney, but the gray is still there. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HorrificIf I could give this place a 0 star review I would. The hair dye i chose was red, deep red, my hair is dark brown and when I rinsed my hair my roots turned blond and the lower part of my hair didn't change. Don't waste your money here. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAllie - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Made my head really soreI had cancelled but you still took a payment .. i have asked for a refund 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sarah! We are so sorry to hear about your reaction. Please check your emails, we just got back to you to help you further. |
Does not color your towel or pillowThis is the first hair color that didn’t bleed onto my shirts or bedding or towels. I love the color and so does my hair! 11 von 12 Personen fanden diese Rezension hilfreich. Du auch? |
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LoveI used years ago, stopped and do not know why. My colour is amazing, it’s utterly perfect, due to the red in the brown I was a little nervous and told myself to trust the process, glad I did as honestly the best colour I’ve ever had and very natural which was my biggest concern 8 von 10 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing colorI’m so happy that i decided to try your product. I love the color and my hair is so soft and natural looking. 8 von 10 Personen fanden diese Rezension hilfreich. Du auch? |