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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Gros problème couleurMes racines sont orange et mes longueurs noires sans aucune couleur !! Et je n'ai pas inverser les flacons j'ai vérifié 4 fois c'était bien les bon flacons. C'est horrible mes cheveux horrible 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenOriane S. - Merci pour votre commentaire. Nous sommes vraiment désolés que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
It was okI’ve colored my hair in the past with store bought dyes and wanted to try something different. The process was basically the same as when I’ve colored my hair before and my hair is pretty soft and doesn’t feel damaged at all which is nice. However, the color itself is soooo wrong and odd that the top of my hair is lighter than my lengths even though the top of my head developed longer. I still saw some greys and I wanted a brown with ash tones, but it’s very red toned at my scalp and while less red as you go down my hair, however still has red tone throughout. I don’t want red tones at all which I thought the ash would help with. Not totally dissatisfied but not the results I was looking for either. I contacted them to fix the color so I’ll see what happens. If it doesn’t come out right next time I’m going back to store brand. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not goodVery expensive for a color that looks like walmart cheap colors . Not worth it the money 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Glendy, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
No grey coverageI was very disappointed because my roots came out much lighter than the rest of my hair and it did not cover my greys well at all. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMandy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Missing productI can not open the color for roots and ends refresh and the developer has been tampered with. The seal was not on the developer all the way and the bottle was leaking. I uploaded a picture on my profile. Opening the color did not work at all. After failing with grip strength I had tried pliers and a bottle opener and the lid of the color has not budged. I have decided to throw color and developer away to be safe. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We’re truly sorry for your experience. We take our clients' feedback to heart and will be reaching out in an email to remedy this situation. |
Not the color I am wantingTruly want to stop my purchases right now 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Fried my hairThis was very harsh on my hair and made it very dry and frizzy 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJody - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not happy with colourFound colour poor and didn’t last long which was disappointing 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Jo! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
No me pinto las raíces y tampoco me alcanzoLamentable no me pinto por algunas partes de las raíces todavía está oscuro y es un rubio dorado . Tampoco me alcanzó un pomo es pequeño tal vez por eso no pinto bien . Tuve que maniobrar usar solo un pomo . Disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Guisela: Sentimos que el color no haya sido de tu agrado. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
Aucune idée racine de la à prisVraiment pas dessus de la couleur de la est plus grande blonde claire et que doré est et tout mes racines sont resté gris e 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHafida M. - Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Nous allons revenir vers vous par email afin de vous aider et trouver une solution. À bientôt ! |