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Color Set
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67.686 Verifizierte Kundenbewertungen |
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No gray coverage!Very upset after all the work and time I still have gray and in fact it's even more noticeable! I won't be ordering again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gray RootsI followed the instruction directly. I even allowed it to stay a bit longer, but I still have gray roots. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharm - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No me gustoNo me gusto el resultado a la tercera lavada se cayó 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Mariaelen: Sentimos que tu color se haya ido con los lavados. Por favor revisa tus emails, te acabamos de escribir para poder ayudarte. |
SuckassIf I coyld give 0 I would. This cheapass product caused my hair to fall out!! And turned it green!!!! Fk Green!!!!!!!!! Ugh. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via phone call. |
Worst coloringWorst color ever 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsColor did not cover grays fully and was too light for my roots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color fadedThe color fades too fast after 2 weeks. I want to cancel upcoming oder 9/16 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Coming out redNo back-and-forth communication with the colorist. I provided my initial request and then this was shipped to me without any talking with me, or showing me a photo. I ran with it and now my hair is -- again -- quite red. I am mostly disappointed in the way this was handled. I'm also repeatedly saying I don't want red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNatassia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Not enough dye for long thick hair, root color wasn’t dark enoughMy roots are quite a bit lighter then the rest of my hair and I don’t need a full bottle for my roots but could have used a bottle and half to two bottles for the rest of my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVanessa - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Horrible.Barely covered my grays, left my hair course and an ugly brassy color. It’s supposed to be an ash color. Formula just feels cheap. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |