|
Color Set
|
67.686 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Way too darkI don't dislike the color, but I thought I'd ordered dk blonde. Now it's saying I ordered lt brown. So it's dark and showing red highlights, ohhhh, noooo! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenPam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too lightI wanted to cover my grays not a makeover :0 The color was waayyy too light for me and I had to do color oopsie to undo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMonica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ErrorSadly, I goofed on this formulation. I do not like it at all! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHi Ade! We are so sorry to hear that you are not happy with your formulation. Please check your emails, we just got back to you to help you further. |
WORST COLOR EVER!!!I ordered a color that would work with my hair. They chose to send “my stylists choice” for me instead! It was an utter, total disaster! Went to Walmart with a hat on head to purchase a product called “oops” e-salon OPPS not mine! Thanks again- looks worse than before I started. Don’t understand why they even ask you what color you’d like if they’re just gonna grab some color they’re not selling from shelf!!! Don’t make the mistake! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTracy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CANCELDONT LIKE YOUR PRODUCT AND STILL SENDING IT TO ME WITHOUT MY AUTHORIZATION!!!!!!!!!!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
A bit orangeI tried two times the same colour as I said maybe I didn’t applied it right on the first time. But now I need to get a fix, as it’s not the right shade, it’s to brownish orange 🍊…. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHi Alina! We are sorry to hear that your color wasn't right. Please check your emails, we just got back to you to help you further. |
My hair is falling outMy hair does not seem to tolerate this well. It comes out in huge clumps during the coloring process and I am dealing with thinning and tremendous shedding. The color is fine but my hair is not agreeing with it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKelly - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
I want a,refundI don't like the way this product makes my hair feel and it isn't as advertised. I need a refund. Please 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenKeena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color not color my headlineNot happy with the color, made my previous color darker that I spected and it dint color my grey hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMagda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
NO CHANGEThe colour of my roots remained the same even after applying the colour. Very dissatisfied and disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHi Ester! We are sorry to hear that your color hasn't changed. Please check your emails, we just got back to you to help you further. |